Delete Your Account

Information about deleting your AI Spanish Tutor account, developed by Bilbur Raise

Request Account Deletion

Follow these steps to request deletion of your account

Important Note:

This app is published on Google Play Store under the developer name "Bilbur Raise". Please ensure you're requesting deletion for an account associated with this developer's app.

  1. Open the AI Spanish Tutor app on your device
  2. Go to "Settings"
  3. Tap "Delete" in "Account" section
  4. Confirm your action
  5. Enter your password to confirm
  6. Select the reason for deletion (optional)
  7. Tap "Confirm Deletion"

Alternatively, you can email us at support@aispanishtutor.com with the subject line "Account Deletion Request" and your registered email address.

Data Handling & Retention

Information about how we handle your data after deletion

Data That Will Be Deleted Immediately:

  • User profile and account information
  • Learning progress and statistics
  • Conversation history and practice sessions
  • Custom vocabulary lists and saved lessons
  • App preferences and settings

Data Retained for Legal Requirements:

  • Purchase history and transaction records (retained for 7 years for tax purposes)
  • Basic account activity logs (retained for 30 days for security purposes)
  • Any data required for legal compliance or ongoing investigations

Retention Period:

  • • Account deletion processing time: Up to 14 days
  • • Backup system removal: Up to 30 days
  • • Legal compliance data: As required by law

Additional Information

Important details about the deletion process

Your request will be processed by Bilbur Raise, the developer of AI Spanish Tutor. You will receive a confirmation email once your deletion request has been processed.

Please note that while most data is deleted immediately, some information may be retained for legal requirements or technical limitations as described above.

If you have an active subscription, it will be automatically cancelled at the end of the current billing period. No refunds will be provided for partial months.